← Back to glossary

Unmanaged or unauthorized systems/services used outside official governance and controls.

Definition

Shadow IT includes unsanctioned SaaS apps, personal cloud storage, and unofficial devices. It creates blind spots in security, compliance, and retention and can lead to uncontrolled data sharing.

In plain English Unmanaged or unauthorized systems/services used outside official governance and controls.

Why this matters

Why it matters: Organizations cannot protect what they cannot see; users can accidentally expose sensitive data.

Example

Example: Provide approved alternatives and implement discovery and access controls to reduce unsanctioned use.